Terms & Condition

Sujodiya.com – Terms & Conditions

Welcome to Sujoidiya.com – we’re so glad you’re here! Whether you’re browsing our collections or placing an order, we ask that you follow a few simple rules. These terms are designed to ensure a smooth and secure experience for everyone.

 

By using our website, you agree to these terms and conditions. Please read them carefully.

 

1. Shopping With Us

We do our best to describe all products clearly and accurately.

Actual colors may vary slightly due to screen display settings.

All payments are processed securely using trusted third-party gateways.

Our products are handcrafted and sometimes sell out quickly – if anything goes out of stock after you place an order, we’ll let you know immediately.

 

2. Payments

We accept UPI, net banking, credit/debit cards, and secure wallet payments.

Payments are processed via safe and reliable payment partners.

We never store your full card or bank information.

 

3. Shipping & Delivery

We currently offer the following shipping options:

Standard Delivery (Free) – 5–7 business days

Express Delivery – 2–3 business days (available in select areas)

 

Note: Delivery times may vary based on your location, holidays, or unforeseen events.

Once shipped, you’ll receive tracking details via SMS or email.

 

4. Returns & Exchanges

You can return any unused, undamaged item within 7 days of delivery.

Custom-made or personalized products are non-returnable unless damaged or incorrect.

To initiate a return, email us with your order number, reason, and photos if applicable.

Refunds (if approved) are issued to the original payment method after quality check.

Return shipping costs are covered by the customer unless we made a mistake.

 

5. Order Cancellations

Orders cannot be canceled once confirmed, as we start processing or dispatching right away.

For urgent cases, contact us immediately. We’ll try our best if your order hasn’t shipped yet.

 

6. Product Care & Warranty

We use quality materials in all our products. Please handle with care.

Avoid exposure to water, perfumes, and harsh environments.

While we do not offer lifetime warranties, we’re always happy to help resolve any quality issues.

 

7. Your Account Responsibilities

Keep your login and password secure if you create an account.

You’re responsible for all activity under your account.

If you suspect unauthorized use, contact us immediately.

 

8. Changes to Our Policies

We may update our Terms & Conditions as our business grows.

Changes will be reflected on this page. Continued use of our website means you accept any updates.

 

Need Help? We're Here for You

We're committed to providing a smooth and joyful shopping experience. If you need assistance or have any questions, feel free to reach out:

📧 Email: sujodiyacreations@gmail.com

🌐 Website: www.sujodiya.com